Customer Service Executive
You will work 5 days a week on Mondays, Tuesdays, Fridays, Saturdays, Sundays and will be off on Wednesdays and Thursdays.
Some of the things you’ll be doing include:
- Responding to customer enquiries in a timely, empathetic and caring manner
- Being familiar with our full flight of holistic services and products, and in turn be able to advise our patients and curious individuals accordingly
- Managing and ensuring our patients’ orders are fulfilled from order to consultation, to delivery, to after care, and so on, in a manner that represents our brand ethos
- Managing the occasional patient account or payment enquiries and issues
- Maintaining great relationships with our patients – this includes responding to feedback, understanding their pain points, and taking the initiative to find the best solutions
- Having a keen eye and ear in anticipating potential customer service issues and resolving them swiftly and efficiently
- Conducting trend analysis on customer satisfaction and other core measurements, and implement strategies to improve future operation results
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.